Terms and conditions


Conditions of sale

General provisions
These conditions are valid only between the company
MILAN TOAST Srl Unipersonale
Via Industries 26
20884 Sulbiate (MB)

VAT number and Tax Code 02129100968

and any natural or legal person who makes online purchases on the website www.milantoast.com hereinafter referred to as the “CUSTOMER”.

These conditions may be subject to changes and the date of publication of the same on the website www.milantoast.com is equivalent to the date of entry into force.

These conditions govern purchases made on the website www.milantoast.com in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree n. 206/2005 and subsequent amendments and additions in the field of electronic commerce.

ARTICLE 1 – Object and scope of the contract

1.1 With these general conditions of sale, Milan Toast Srl sells and the CUSTOMER remotely purchases the tangible movable goods indicated and offered for sale on the website www.milantoast.com

1.2 The contract is concluded exclusively through the internet, by accessing the CUSTOMER at the address www.milantoast.com and the creation of a purchase order according to the procedure provided by the site itself.

1.3 The CUSTOMER undertakes to read these general conditions of sale and the privacy legislation, in particular the pre-contractual information provided by MILAN TOAST SRL, before proceeding with the confirmation of his order, and to accept them by flagging the indicated box.

1.4 The purchase of Products through the site is allowed both to users who hold the quality of consumers and to users who do not have this quality provided that they are of age according to the law.

1.5 Pursuant to the law, the consumer CUSTOMER is the natural person who acts for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.

1.6 Milan Toast srl, reserves the right not to accept or cancel orders deemed irregular at the sole discretion

ARTICLE 2 – Pre-contractual information

2.1 Before the conclusion of the purchase contract and before the validation of the order with “payment obligation”, the CUSTOMER is informed about:

2.2 At the end of the payment process it will not be possible to make any changes to the data indicated therein.

ARTICLE 3 – Availability of goods

3.1 The availability of the Goods refers to the theoretical availability of the warehouse when the CUSTOMER places the order.

3.2 If the Good is no longer available within the indicated delivery times, plus a further 6 working days, the CUSTOMER will be entitled to terminate the contract.

ARTICLE 4 – Methods of payment

4.1 The payment by the CUSTOMER can only be made using the tools indicated on the website www.milantoast.com

4.2 For each order placed on the website www.milantoast.com, MILAN TOAST srl issues a receipt for the paid / ordered product

ARTICLE 5 – Prices

5.1 All sales prices of the products indicated on the website www.milantoast.com are expressed in Euros.

5.2 Shipping costs are calculated and indicated at the time the purchase process is concluded before payment is made.

ARTICLE 6 – Delivery methods

6.1 MILAN TOAST SRL entrusts the deliveries to express courier / forwarder for delivery to the address and with the information indicated by the CUSTOMER at the time of the order.

6.2 Delivery will take place according to the methods and customs of the place and country of destination.

6.3 In case of failure to collect all the costs for the return are borne by the CUSTOMER.

ARTICLE 7 – Verification upon delivery of the goods

7.1 the CUSTOMER undertakes to check the conditions of the Goods that have been delivered to him before signing and accepting the delivery

Before signing the delivery receipt, the CUSTOMER undertakes to verify:

If anomalies are found, the CUSTOMER undertakes to:

7.2 the CUSTOMER is aware that the unreserved receipt of the Goods does not allow taking legal action against the courier.

ARTICLE 8 – Consumer customer right of withdrawal (valid only in the EU)

8.1 In accordance with the legal provisions in force, the consumer CUSTOMER has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the goods.

8.2 The consumer CUSTOMER who intends to exercise the right of withdrawal must notify MILAN TOAST srl by means of an explicit declaration, which must be sent by registered letter with acknowledgment of receipt.

8.3 In case of exercising the right of withdrawal, the consumer CUSTOMER is required to return the goods within 14 days from the day on which he communicated to MILAN TOAST SRL his will to withdraw from the contract. The goods must be returned to MILAN TOAST SRL at Via delle industrie 24 20884 Sulbiate (MB). The direct costs and risks of returning the goods are borne by the CUSTOMER.

8.4 The goods must be returned intact and functioning, in the original packaging, complete in all its parts, accessories and manuals; everything must be placed in a further suitable packaging. Without prejudice to the right to verify compliance with the above, MILAN TOAST SRL will reimburse the amount of the goods subject to withdrawal within a maximum period of 14 days, including any shipping costs.

8.5 MILAN TOAST SRL will refund after receipt of the goods.

8.6 In the event that the good for which the withdrawal was exercised has suffered a decrease in value resulting from the handling of the good other than that necessary to establish the nature and characteristics, the reimbursement amount will be reduced by an equal amount equal to 25% of the value of the good and in any case not less than € 50.00. MILAN TOAST srl will notify the CUSTOMER consumer of the circumstance and the consequent reduced refund amount, by email, within 7 working days of receipt of the Goods.

ARTICLE 9 – Warranties for CUSTOMERS

9.1 The warranties indicated in points 9.2 and 9.3 below are reserved for EU consumers. Therefore, they apply only to consumer CUSTOMERS who have made a purchase on the website www.milantoast.com for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.

For all other CUSTOMERS the warranty referred to in point 9.4 applies exclusively

9.2 legal warranty of conformity

9.3 24-month warranty on manufacturing defects

9.4 12 month or 1,000 hour warranty on manufacturing defects

9.5 The warranty on manufacturing defects referred to in paragraphs 9.3 and 9.4 above is intended to insure the buyer against any defects in manufacturing materials. The warranty starts from the time of purchase (if documented) or of the production of the goods. The warranty covers the cost of the replaced parts and labor but not the cost of transport to and from MILAN TOAST srl which remains the responsibility of the CUSTOMER.

ARTICLE 10 – Liability

10.1 MILAN TOAST srl assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet, in the event that it fails to execute the order.

ARTICLE 11 – Integrality

11.1 These Conditions of Sale are constituted by the totality of the clauses that compose them.

11.2 If one or more provisions of these Conditions of Sale is considered invalid or declared as such under the law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.

ARTICLE 12 – Applicable law

14.1 These General Conditions of Sale are subject to Italian law. Any dispute that does not find an amicable solution will be submitted to the exclusive jurisdiction of the Court of Monza.